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- FAQ (35)
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I am the authorized person of the company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by a stamp and be signed, and the passport of the authorized person is needed.
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I am the authorized person of a company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.
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How can I check the balance (for corporate subscribers)?
To get information about the balances of services, included in your price plan, you can dial *113# code․ To check the balance of your corporate account, dial the code *109#.
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Why can’t I send SMS?
You need to register SMS center number in Your phone Settings in SMS section. The SMS center number is +374 91 000301. If You are using an iPhone, dial **5005*7672*+37491000301#, and save changes.
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I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
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How can I check the balance?
You can check their balance by dialing the *102# or via the “My Team” application.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system. -
Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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How can I sign up for “Personal Account’’?
You can sign up for ‘’Personal Account’’ through www.telecomarmenia.am website or through ‘’My Team’’ application.
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May I decrease the Set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
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I've Set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.: