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- FAQ (21)
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- Device settings (47)
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How can I check the balance?
Prepaid and postpaid subscribers can check their balance by dialing the *102# or via the “My Team” application.
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I have not set a limit on the number, what limit is set?
If a limit is not set based on a written application, the limit is set automatically by the system, depending on the spending’s of the number. You can get information about the limit by dialing *110*321#.
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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
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How can I register Internet settings for phones with IOS system?
The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
How can I check the current month’s spending?
You can check the current month expenses by dialing the *102# code for the postpaid system.
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How can I check the payable amount for the previous month?
To check the payable amount for the previous month dial *102# command or via the “My Team” application.
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How can I activate / deactivate instant call forWArding?
The service activation is free of charge.
For telephones with all incoming calls instant call forWArding preference.
Activation:
for key telephones, please dial *21* [telephone number] #
for rotary dial telephones, please dial 121 [telephone number]
Deactivation:
for key telephones, please dial #21#
for rotary dial telephones, please dial 122 -
How can I change my password?
To change password (free of charge) for key telephones, please dial *99*abcd*ABCD#, for rotary dial telephones, please dial 199abcd ABCD (‘’abcd’’ is the old code, ‘’ABCD’’ is the new code - any four-digit number). If you have forgotten the old code, you need to visit any Team retail store to restore it, where all the changes for passwords will be canceled upon written application.
How can I activate/deactivate immediate call forWArding?
For key telephones, please dial *21*[phone number]#. For rotary dial telephones please dial 121 [telephone number]. Deactivation for key telephones is #21# and for rotary telephones it is 122.How to activate/deactivate ‘’Call WAiting’’ service?
Activation for key telephones is done by dialing *43#, for rotary dial telephones, please dial 143. Service deactivation code for key telephones is #43#, for rotary dial telephones 144. The service is free of charge. -
Can I rename the telephone number to another subscriber's name?
Yes, the cost of renaming a telephone number is 700 AMD.
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Can I change my telephone number?
Yes, telephone number change cost is 700 AMD.