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- FAQ (25)
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- Team applications (1)
- Device settings (47)
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0XXXXXXXX*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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I X monserrat-medium">WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fiXed limit electronically. Download the "Application for a FiXed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fiXed limit is set for an indefinite period.
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I have not set a limit on the number, what limit is set?
If the limit is not set based on a written application, the system will automatically set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.
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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” teXt to 1212 number.
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How can I get internet settings?
You can get the settings by dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you X monserrat-medium">WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 teXt messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO 2, and for COMBO 3 within 51 days after the end of the active period of the package
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In the case of a postpaid system, when is the amount to be paid presented and when is the number blocked?
The amount payable for the previous month can be visible to the subscriber as soon as the invoices are ready, from the 2nd to the 4th of each month. On the 19th of each month, one-X monserrat-medium">WAy blocking is carried out-blocking outgoing calls. On the 1st, there is a two-X monserrat-medium">WAy lock.
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How can I activate the "Calling number identification" service?
Thanks to the "Calling number identification" service you can see the mobile or landline number from which you receive a call on your telephone device screen.
The service activation and deactivation is made by the Operator upon your written application.
The application should be submitted to the nearest Team retail store.
The service activation is free of charge.
The monthly subscription fee is 200 AMD/month. -
How can I activate / deactivate instant call forX monserrat-medium">WArding?
The service activation is free of charge.
For telephones with all incoming calls instant call forX monserrat-medium">WArding preference.
Activation:
for key telephones, please dial *21* [telephone number] #
for rotary dial telephones, please dial 121 [telephone number]
Deactivation:
for key telephones, please dial #21#
for rotary dial telephones, please dial 122 -
How can I change my password?
To change password (free of charge) for key telephones, please dial *99*abcd*ABCD#, for rotary dial telephones, please dial 199abcd ABCD (‘’abcd’’ is the old code, ‘’ABCD’’ is the new code - any four-digit number). If you have forgotten the old code, you need to visit any Team retail store to restore it, where all the changes for passwords will be canceled upon written application.
How can I activate/deactivate immediate call forX monserrat-medium">WArding?
For key telephones, please dial *21*[phone number]#. For rotary dial telephones please dial 121 [telephone number]. Deactivation for key telephones is #21# and for rotary telephones it is 122.How to activate/deactivate ‘’Call X monserrat-medium">WAiting’’ service?
Activation for key telephones is done by dialing *43#, for rotary dial telephones, please dial 143. Service deactivation code for key telephones is #43#, for rotary dial telephones 144. The service is free of charge.