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- News (89)
- FAQ (37)
- Menu (11)
- Tariffs (34)
- Services (26)
- Service group (1)
- Team applications (1)
- Device settings (47)
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Can I top up my phone balance in roaming?
Yes, You can top up Your balance in roaming via online payment, through terminals, depending on the country You are in.
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I WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active. -
How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service.
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How can I check the balance?
You can check their balance by dialing the *102# or via the “My Team” application.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system. -
I've set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
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The expiry date of COMBO package hasn't passed yet, but the landline internet is disconnected, why?
Monthly payments of the last contract weren’t fully made while changing the tariff plan, that is why it is disconnected. To activate it, you must make a payment to the 13****** code.
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How i can pay for activation?
After term expiration, when there is sufficient balance on the account, it is charged and the package is reconnected for 30-day period and there will be no need to dial any code. You will be informed about package re-activation via SMS.