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How may I deactivate SMS ads notifications?
You can opt out of commercial SMS messages by dialing 100 .
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How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
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How can I borrow money?
You can use "Trusted payment" service. The service is activated via *141# code. The service price is 29 AMD, the sum is provided for 3 days. By dialing *142# You can check the provided amount. The service is available for prepaid subscribers, who are using “Team” mobile network services for more than 3 months.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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Can I view my billing information separately or it is for the whole package?
Yes, you can view the billing information for one number.
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Is billing information provided by any payment?
No, it is free of charge.
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May I decrease the set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
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I've set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
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I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section Fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is set for an indefinite period.
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The number is in roaming zone, but the expiry date has passed, will it be activated if we make a payment?
Yes, charging for the package may also be done when the number is in roaming zone.