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- News (95)
- Tariffs (6)
- FAQ (13)
- Menu (7)
- Services (21)
- International calls (1)
- Roaming (1)
- Device settings (47)
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I am the authorized person of the company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by a stamp and be signed, and the passport of the authorized person is needed.
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I am the authorized person of a company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.
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Can I activate roaming services if I am already outside of the country?
The services can be activated, however, we cannot guarantee that they will work correctly, since this number is already outside the RA.
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How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
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I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customer_care@telecomarmenia.am. A fixed limit is set for an indefinite period.
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How does the "call WAiting" service function?
There are three call WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I activate / deactivate call forWArding when the line is busy?
For telephones with all incoming calls instant call forWArding preference only when the line is busy.
Activation:
for key telephones, please dial *67* [telephone number] #
for rotary dial telephones, please dial 167 [telephone number]
Deactivation:
for key telephones, please dial #67#
for rotary dial telephones, please dial 168 -
What do the blocking numbers for directions mean?
You can choose the directions you WAnt to block for calling. Here are 6 available options.
- 01-blocks international outgoing calls (00) and value added services (090)
- 02-blocks international outgoing calls to Georgia, to Commonwealth of Independent States (CIS), Baltic States, blocks calls to value added services (090) and outgoing calls made by ‘’Armenians’ world’’ service (*88*,88)
- 03-blocks international outgoing calls, outgoing calls to Georgia, to Commonwealth of Independent States (CIS), Baltic States, and outgoing calls made by ‘’Armenians’ World’’ service (*88*,88), other fixed (01, 02, 03, 060, 047), and mobile networks of RA and Nagorno-Karabakh (Vivacell Orange, K-Telecom), ‘’Dial-up Internet Beeline’’ (8888), blocks outgoing calls with value added services (090)
- 04- blocks international outgoing calls, calls to Commonwealth of Independent States (CIS), blocks value added services (090) and outgoing calls made by ‘’Hayeri ashkharh’’ service (88,88), blocks other fixed and mobile networks of RA and Nagorno-Karabakh, ‘’Dial-up Internet Beeline’’ (8888) and outgoing calls with value added services (090).
- 05-blocks outgoing calls in general excluding calls made to special numbers
- 06-lets the fixed line subscribers, (except for ones of Gyumri, Stepanavan and Akhuryan cities, Vayk, Goris village subscribers and CDMA subscribers), make calls to fixed networks of RA and Nagorno-Karabakh (010, 011, 02, 03, 047, 060xx) and blocks outgoing calls to other directions (outgoing international calls (00, *88*, 88), blocks outgoing calls to mobile networks of RA and Nagorno-Karabakh, ‘’Dial-up Internet Beeline’’ (8888) and calls to value added services (090).
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Can I rename the telephone number to another subscriber's name?
Yes, the cost of renaming a telephone number is 700 AMD.
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Can I change my telephone number?
Yes, telephone number change cost is 700 AMD.
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