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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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Delete Account
This notice is to inform you about the process of deleting your account on My Team app. When you choose to delete your account, the following information associated with your account will be permanently removed from our system: Name Surname Email Contact Phone Number Contact Email Password Autopayment data Please note that once your account is deleted, this information cannot be recovered. We take the privacy and security of our users' data seriously and ensure that all personal info
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Before Leaving abroad, please check your Roaming settings
Roaming activation terms: Please check Roaming availability in the country you are going to visit in the list of Team roaming partners. In foreign country Upon arrival, just switch on the phone and it will automatically register in one of the available networks. The network name of local operator will show up on the phone screen. If not, select the network «manually» through the phone menu (Settings). Upon registration in roaming partner’s network you will
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BeeTV replaced with teamTV
We are happy to announce that BeeTV WAs replaced with teamTV. With the new teamTV you will get new advantages: "Shant" and "Armenia" TV channels are now avaialble for all subscribers right in the teamTV application teamTV subscribers can WAtch 150 TV channels as well as more than 1000 movies till 01.03.2021 for FREE You can find updated channels list here. The new teamTV will become avaialble for all subscribers soon. Help In case of issues: Enter "Settings" - choose "Factor
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Calls
Choose postpaid "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AM
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Credit terms
In case of buying smartphone over 30,000 AMD the credit will be established through "ACBA BANK", "UNIBANK", "INECOBANK" "EVOCABANK" and "VTB-Armenia Bank"(online credit). Here you can learn more about credit terms. ACBA BANK UNIBANK INECOBANK VTB-Armenia Bank (online credit) AMERIABANK EVOCABANK Age 20-65 21-65 21-70 18-70 20-65 20-65 Yearly interest rate 21.6% 21,5% 19-21,7% 0%-21.5% 21.5% 21% Monthly clearing comiss
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RA regions’ codes
Region Community Region's Code Code within regions Aragatsotn Aparan Aparan 252 -- Artavan 252 95 Quchak 252 91 Aparan CDMA 252 Aragats Aragats CDMA 257 Ashtarak Ashtarak 232 -- Oganavan 232 90 Byurakan 232 94 Asht
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USSD codes and useful numbers
Free Team Information Telephone numbers Customer Support Center (from "Team " mobile number) 100 Customer Support Center (from a fixed telephone number) 100 / 080000611 Customer support centre (calls from CIS and other countries, only for subscribers of “Team ” network.) +37480000612 Customer support centre for calls from abroad. Please note, that the call is charged. +374800
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MNP regulations
Conditions of transferring the number to the mobile network "Telecom Armenia" OJSC The number transfer service is free for the Subscriber, and the Subscriber's right to use itcannot be restricted by the Operators. The process of transferring the number is carried out within 3 working days, except for thecase when the Subscriber establishes a later date, which cannot exceed 30 days. Calculation ofthe three-day period shall be considered from the date of submission of the document proving the
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