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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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Delete Account
This notice is to inform you about the process of deleting your account on My Team app. When you choose to delete your account, the following information associated with your account will be permanently removed from our system: Name Surname Email Contact Phone Number Contact Email Password Autopayment data Please note that once your account is deleted, this information cannot be recovered. We take the privacy and security of our users' data seriously and ensure that all personal info
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Before Leaving abroad, please check your Roaming settings
Roaming activation terms: Please check Roaming availability in the country you are going to visit in the list of Team roaming partners. Please get acquainted with Team Basic Roaming Tariffs Attention to subscribers leaving for Turkey. Before leaving, please get acquainted with Turkey law provisions regarding Roaming. In foreign country Upon arrival, just switch on the phone and it will automatically register in one of the available networks. The network name of local operator
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Calls
Choose postpaid "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AM
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USSD codes and useful numbers
Free Team Information Telephone numbers Customer Support Center (from "Team " mobile number) 100 Customer Support Center (from a fixed telephone number) 100 / 080000611 Customer support centre (calls from CIS and other countries, only for subscribers of “Team ” network.) +37480000612 Customer support centre for calls from abroad. Please note, that the call is charged. +374800