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- FAQ (10)
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- Device settings (47)
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PIN/PUK Codes Restoration
Restore your PIN/PUK codes in our Customer Care Offices
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Number Replacement
You can change telephone number any time via «Number Replacement» service. For physical bodies subscribers of prepaid and postpaid systems the Number replacement is implemented on the basis of written application with visitation of cell phone number owner or attorney-in-fact of owner (with a letter of attorney, certified by notary) in Team Customer Care Office.
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PIN/PUK Codes Restoration
Restore your PIN/PUK codes in our Customer Care Offices
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Number Replacement
You can change your number at any time
For juridical bodies subscribers of prepaid and postpaid systems the Number replacement is implemented on the basis of written application with visitation of cell phone number owner or attorney-in-fact of owner (with a letter of attorney, certified by notary) in Beeline Customer Care Office.
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Call ForWArding
You can forWArd incoming calls to the phone number at your location.
There are three types of call forWArding:
- Immediate call forWArding - direct forWArding of all incoming calls to specified phone numbers
- Call forWArding in case the line is busy - forWArding all incoming calls to preferred phone number only if the line is busy
- Call forWArding if there is no answer - forWArding all incoming calls to preferred phone number only when the subscriber doesn't answer the first 4 phone calls
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Call ForWArding
You can forWArd incoming calls to the phone number at your location.
There are three types of call forWArding:
- Immediate call forWArding - direct forWArding of all incoming calls to specified phone numbers
- Call forWArding in case the line is busy - forWArding all incoming calls to preferred phone number only if the line is busy
- Call forWArding if there is no answer - forWArding all incoming calls to preferred phone number only when the subscriber doesn't answer the first 4 phone calls
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Trusted Payment
In case you balance is close to zero, and there is no possibility at the moment to top-up, use the “Trusted payment”. We will temporarily top-up for you upon your request, and you will be able to continue communicating.