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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with Personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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Updated application form for the provision of mobile communication services of Telecom Armenia OJSC (online)
__/__/2026 Պայմանագրի կնքման վայր առցանց «My Team» հավելվածի միջոցով Адрес заключения договора &n
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Application form for the provision of pre-paid mobile communication services of Telecom Armenia OJSC (online)
__/__/2026 Պայմանագրի կնքման վայր առցանց «My Team» հավելվածի միջոցով Адрес заключения договора &n
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that Performs the same function as small plastic SIM cards. You can store multiple oPerator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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"Smart Business" TP Conditions
Terms of provision The packages of postpaid tariff plan «Smart Business» are fully provided when connecting to the tariff plan on the first day of the month. In the event of connecting another day, the subscription fee, as well as minutes, SMS and GB provided under the tariff plan shall be billed according to the days remaining by the end of that month. Prepaid "Smart Business" TP is provided through "Corporate Budget" service.In case of termination of the contract on provi
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Internet packages
Choose "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AMD 1&
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Credit terms
In case of buying smartphone over 30,000 AMD the credit will be established through "ACBA BANK", "UNIBANK", "INECOBANK" "EVOCABANK" and "VTB-Armenia Bank"(online credit). Here you can learn more about credit terms. ACBA BANK UNIBANK INECOBANK VTB-Armenia Bank (online credit) AMERIABANK EVOCABANK Age 20-65 21-65 21-70 18-70 20-65 20-65 Yearly interest rate 21.6% 21,5% 19-21,7% 0%-21.5% 21.5% 21% Monthly clearing comiss
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"Team Bonus" program rules
"Team Bonus" is a bonus program that allows subscribers of prepaid and postpaid tariff plans of the mobile and convergent mobile bundles of "Telecom Armenia" OJSC to accumulate bonus points and exchange them for a number of services offered by the Company. 1. Registration 1.1 The program is available both for prepaid and postpaid physical entities of “Telecom Armenia” OJSC, using mobile and COMBO 2, 3 and 4 packages. The program is also available for the users of “My Company
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USSD codes and useful numbers
Free Team Information Telephone numbers Customer Support Center (from "Team " mobile number) 100 Customer Support Center (from a fixed telephone number) 100 / 080000611 Customer support centre (calls from CIS and other countries, only for subscribers of “Team ” network.) +37480000612 Customer support centre for calls from abroad. Please note, that the call is charged. +374800
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My Team Terms & Conditions
1. Terms and Definitions1.1. The OPerator - "Team".1.2. The Subscriber ("Team Subscriber") - shall mean the physical Person, who has concluded a contract for "Telecom Armenia" mobile communication services delivery (hereinafter referred to as - "Subscription contract"). Subscriber shall be uniquely identified by the subscriber number.1.3. Application – shall mean “My Team” mobile application downloaded on the subscriber’s device and allowing the Subscriber to manage the s
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