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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Calls
Choose postpaid "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AM
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Credit terms
In case of buying smartphone over 30,000 AMD the credit will be established through "ACBA BANK", "UNIBANK", "INECOBANK" "EVOCABANK" and "VTB-Armenia Bank"(online credit). Here you can learn more about credit terms. ACBA BANK UNIBANK INECOBANK VTB-Armenia Bank (online credit) AMERIABANK EVOCABANK Age 20-65 21-65 21-70 18-70 20-65 20-65 Yearly interest rate 21.6% 21,5% 19-21,7% 0%-21.5% 21.5% 21% Monthly clearing comiss
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USSD codes and useful numbers
Free Team Information Telephone numbers Customer Support Center (from "Team " mobile number) 100 Customer Support Center (from a fixed telephone number) 100 / 080000611 Customer support centre (calls from CIS and other countries, only for subscribers of “Team ” network.) +37480000612 Customer support centre for calls from abroad. Please note, that the call is charged. +374800
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Mobile Communication
Please be careful with calls to unknown numbers, particularly those with a different country code. If there is an unknown international number in your list of missed calls, please do not rush to call back to it. Potentially, that could be a scamming attempt to withdraw funds from your account.
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MNP regulations
Conditions of transferring the number to the mobile network "Telecom Armenia" OJSC The number transfer service is free for the Subscriber, and the Subscriber's right to use itcannot be restricted by the Operators. The process of transferring the number is carried out within 3 working days, except for thecase when the Subscriber establishes a later date, which cannot exceed 30 days. Calculation ofthe three-day period shall be considered from the date of submission of the document proving the
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E-shop terms
Terms and conditions of purchase and sale of products through “Telecom Armenia” OJSC online store Definitions These Terms and Conditions of purchase and sale of Products through "Telecom Armenia" OJSC online store (hereinafter referred to as the Rules) determine general terms and conditions for the sale of products through "Telecom Armenia" OJSC online store, as well as the procedure of interaction between the Seller, the Buyer, the Delivery Service and others involved in product