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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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Delete Account
This notice is to inform you about the process of deleting your account on My Team app. When you choose to delete your account, the following information associated with your account will be permanently removed from our system: Name Surname Email Contact Phone Number Contact Email Password Autopayment data Please note that once your account is deleted, this information cannot be recovered. We take the privacy and security of our users' data seriously and ensure that all personal info
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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«Shake» Գովազդային վիճակախաղի կանոններ
Հայտարարություն 2026թ․ հունիսի 1-ից մինչև 2026թ. հունիսի 30-ի 23:59 ներառյալ ուժի մեջ է մտնելու «Shake» Գովազդային վիճակախաղի կանոնների փոփոխված պայմանները։ 2026թ․ մայիսի 1-ից մինչև 2026թ. մայիսի 31-ի 23:59 ներառյալ ուժի մեջ է մտնելու «Shake» Գովազդային վիճակախաղի կանոնների փոփոխված պայմանները։ 2026թ․ ապրիլի 1-ից մինչև 2026թ. ապրիլի 30-ի 23:59 ներառյալ ուժի մեջ է մտնելու «Shake» Գովազդային վիճակ
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RA regions’ codes
Region Community Region's Code Code within regions Aragatsotn Aparan Aparan 252 -- Artavan 252 95 Quchak 252 91 Aparan CDMA 252 Aragats Aragats CDMA 257 Ashtarak Ashtarak 232 -- Oganavan 232 90 Byurakan 232 94 Asht
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My Team Terms & Conditions
1. Terms and Definitions1.1. The Operator - "Team".1.2. The Subscriber ("Team Subscriber") - shall mean the physical person, who has concluded a contract for "Telecom Armenia" mobile communication services delivery (hereinafter referred to as - "Subscription contract"). Subscriber shall be uniquely identified by the subscriber number.1.3. Application – shall mean “My Team” mobile application downloaded on the subscriber’s device and allowing the Subscriber to manage the s
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Security for Children
Children require support and protection from their parents not only in real life but in virtual reality as well. These few recommendations could help you protect your kids from potential threats hidden in the net: Explain to your child why personal information about his/her parents should not be shared with random users. Explain them why they need to be careful when opening suspicious mails, websites, files sent to them via e-mail or social networks. Tell them that people on chats are not a
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Privacy policy
NOTICE ON PERSONAL DATA PROCESSING / PERSONAL DATA PROTECTION POLICY General Provisions OJSC "TELECOM ARMENIA" (hereinafter "the Company" or "we" in all forms of conjugation) undertakes to protect and not violate the confidentiality of any information about your personal data, including information on the Services used by you, their location, purpose, destination, volume, and other technical conditions.. This Notice on the processing of personal data (hereinafter referred to as