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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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Updated application form for the provision of mobile communication services of Telecom Armenia OJSC (online)
__/__/2026 Պայմանագրի կնքման վայր առցանց «My Team» հավելվածի միջոցով Адрес заключения договора &n
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Delete Account
This notice is to inform you about the process of deleting your account on My Team app. When you choose to delete your account, the following information associated with your account will be permanently removed from our system: Name Surname Email Contact Phone Number Contact Email Password Autopayment data Please note that once your account is deleted, this information cannot be recovered. We take the privacy and security of our users' data seriously and ensure that all personal info
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About eSIM card
eSIM description An eSIM card (embedded SIM) is a standard virtual SIM card that allows you to activate your mobile operator's tariff package without the need to use a physical SIM card, if your phone or equipment supports eSIM technology. The list of equipment supporting eSIM technology can be found in the table below. To activate the eSIM card, you need to scan the QR code provided when you purchase the eSIM. After scanning the provided QR code, you will be able to use the phone's mobile ser
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Special numbers
Subscribe to COSMO/COMBO service packages online and get a special number. List of numbers could be found here
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Application form for the provision of pre-paid mobile communication services of Telecom Armenia OJSC (online)
__/__/2026 Պայմանագրի կնքման վայր առցանց «My Team» հավելվածի միջոցով Адрес заключения договора &n
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What smartphones support eSIM?
The list below is constantly expanding as new eSIM-compatible devices hit the market. As of October 2025, the following devices are compatible with eSIM: APPLE* iPhone 17 iPhone 17 Air iPhone 17 Pro iPhone 17 Pro Max iPhone 16 iPhone 16e iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone 12 iPhone
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Before Leaving abroad, please check your Roaming settings
Roaming activation terms: Please check Roaming availability in the country you are going to visit in the list of Team roaming partners. In foreign country Upon arrival, just switch on the phone and it will automatically register in one of the available networks. The network name of local operator will show up on the phone screen. If not, select the network «manually» through the phone menu (Settings). Upon registration in roaming partner’s network you will
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BeeTV replaced with teamTV
We are happy to announce that BeeTV WAs replaced with teamTV. With the new teamTV you will get new advantages: "Shant" and "Armenia" TV channels are now avaialble for all subscribers right in the teamTV application teamTV subscribers can WAtch 150 TV channels as well as more than 1000 movies till 01.03.2021 for FREE You can find updated channels list here. The new teamTV will become avaialble for all subscribers soon. Help In case of issues: Enter "Settings" - choose "Factor