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- FAQ (40)
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I am the authorized person of a company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.
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Is ‘’Personal Account’’ meant for landline numbers?
No, it’s meant only for mobile numbers.
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How can I check the balance (for corporate subscribers)?
To get information about the balances of services, included in your price plan, you can dial *113# code․ To check the balance of your corporate account, dial the code *109#.
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Can I use the SMS messages provided by the price plan in the roaming zone?
No, you cannot use the SMS messages of the price plan in the roaming zone.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
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Can I activate a service through the "Personal Account"?
Yes, you can activate/deactivate services in the ‘’Services’’ section.
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Can I view my billing information separately or it is for the whole package?
Yes, you can view the billing information for one number.
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Is billing information provided by any payment?
No, it is free of charge.
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.